Delivering Constructive Feedback
Step 1: Resources
Please review each of these resources thoroughly to assist you with completing your Action Worksheet
Step 2: Questions
Reflect on the following:
Think about a time when you received feedback.
How did your receive it?
Using the engagement checklist
What time of day or week do you think is the best time for a feedback conversation?
Using the star method
How would you prepare to start a constructive feedback conversation?
Watch the Video!
Adjust the volume or pause the video to meet your needs.
Step 4: Summary
- Blue – harmony
- Gold – Structure and rules
- Green – details
- Orange – concise
- Failure to consider different levels of sensitivity
- Treating someone in a childlike manner/lower level
- Assuming fault & mistakes are not systemic issues
- Assuming intention
- Assuming you have all the facts
- Using broad terms like attitude, sloppy
- Not considering the office political climate
- Discipline mindset rather than helping
- Not considering differences in history or background with the organization or cultural
- Not providing the resources needed to make a change
G = Given with permission
I = Intent is for growth
F = For the person, not about the person
T = Targeted for success
I = Intent is for growth
F = For the person, not about the person
T = Targeted for success
- Ensure you’re ready to offer constructive feedback
- Ensure your team member is open to feedback
- Get help preparing
S = start with the Specific situation
T = what Task was accomplished or fell short
A = Action, what occurred or what was said
R = Result of the action(s) or statement(s)
Step 5: Action Worksheet
Complete the Action Worksheet and submit a copy to your supervisor.
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