Hospitality and Tourism SHSM Sector
Overview:
The SHSM–Hospitality and Tourism enables students to build a foundation of sector-focused knowledge and skills before graduating and entering apprenticeship training, college, university, or an entry-level position in the workplace. Where local circumstances allow, boards may elect to offer one or more variants of the SHSM in a given sector, each with a particular area of focus. This SHSM may be designed to have a particular focus – for example, on tourism or hospitality. This focus is achieved through the selection of the four major credits in the bundle.
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Courses:
Compulsory:
- CPR C – AED
- Customer service
- Standard First Aid
- WHMIS – generic (i.e., not site-specific) instruction
Elective:
- Infection control
- First aid/CPR/AED awareness
- Advanced training in a technique (e.g., paddling)
- Leadership skills
- Food Handler Certification
- Anti-oppression and allyship training
- Portfolio development guest services
- Compass/map/global positioning system (GPS)
- Safe food handling
- Basic housekeeping services
- Dietary considerations
- Spa etiquette
- Introduction to hospitality management
- Fire safety and fire extinguisher use
- Ticket agent
- Life-saving (Bronze Cross or higher)
- Fishing guide tourism – basic
- Project management
- Geographic information system (GIS)
- Wilderness survival
- Smart Serve
- Heritage interpreter
- Advanced training in a technology
- Spa service
- Cash handling and register training
- Tour guide
- Cook/line cook
- Wilderness first aid
- Event coordination
Flashpoint Certification
- Guest Services
- Event Coordination
- Hospitality Management
- Customer Service
- Leadership
- Portfolio Development
- Project Management
- CPR Level C/AED
- Standard First Aid
- WHMIS