Hospitality and Tourism SHSM Sector

The SHSM–Hospitality and Tourism enables students to build a foundation of sector-focused knowledge and skills before graduating and entering apprenticeship training, college, university, or an entry-level position in the workplace. Where local circumstances allow, boards may elect to offer one or more variants of the SHSM in a given sector, each with a particular area of focus. This SHSM may be designed to have a particular focus – for example, on tourism or hospitality. This focus is achieved through the selection of the four major credits in the bundle.

Flashpoint Certifications

Guest Services
Event Coordination
Hospitality Management

Customer Service
Leadership
Portfolio Development
Project Management
CPR Level C/AED
Standard First Aid
WHMIS

Compulsory

CPR C – AED
customer service
Standard First Aid
WHMIS – generic (i.e., not site-specific) instruction

Electives

infection control first aid/CPR/AED awareness
advanced training in a technique (e.g., paddling) leadership skills Food Handler Certification
anti-oppression and allyship training portfolio development guest services
compass/map/global positioning system (GPS) safe food handling – basic housekeeping services
dietary considerations spa etiquette introduction to hospitality management
fire safety and fire extinguisher use ticket agent life-saving (Bronze Cross or higher)
fishing guide tourism – basic project management
geographic information system (GIS) wilderness survival Smart Serve
heritage interpreter advanced training in a technology spa service
cash handling and register training tour guide
cook/line cook wilderness first aid
event coordination