Hospitality & Tourism SHSM Sector

The SHSM–Hospitality and Tourism enables students to build a foundation of sector-focused knowledge and skills before graduating and entering apprenticeship training, college, university, or an entry-level position in the workplace. Where local circumstances allow, boards may elect to offer one or more variants of the SHSM in a given sector, each with a particular area of focus. This SHSM may be designed to have a particular focus – for example, on tourism or hospitality. This focus is achieved through the selection of the four major credits in the bundle.


Customer service
Standard First Aid
WHMIS – generic (i.e., not site-specific) instruction


infection control first aid/CPR/AED awareness advanced training in a technique (e.g., paddling) leadership skills Food Handler Certification anti-oppression and allyship training portfolio development guest services compass/map/global positioning system (GPS) safe food handling – basic housekeeping services dietary considerations spa etiquette introduction to hospitality management fire safety and fire extinguisher use ticket agent life-saving (Bronze Cross or higher) fishing guide tourism – basic project management geographic information system (GIS) wilderness survival Smart Serve heritage interpreter advanced training in a technology spa service cash handling and register training tour guide cook/line cook wilderness first aid event coordination

Flashpoint Certifications

Guest Services
Event Coordination
Hospitality Management
Customer Service
Portfolio Development
Project Management
Standard First Aid

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